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Consulting

In-house Programme

Training

offered Courses

• The Skilled Manager / Executive / Supervisor
• Customer Service
• Behavioural Techniques
• Human Resource Management
• Sales & Marketing Management
• Quality, Productivity, Safety & Health Programmes

3
The Skilled Manager

• Enhancing Supervisory Skills
• Effective Coaching & Counselling Skills
• Motivate to Activate High Performance
• Leadership Excellence
• Problem Solving & Decision Making

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4
Sales & Marketing Management

• Key Account Management
• It's A Deal! Negotiate for Business Success
• Sell! Sell! Sell!

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5
Customer Service

• Serving Excellence
• Handling Difficult Customers



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6
Human Resource Managament

• Discipline and Grievance Handling
• Performance Management
• Competency Based Interview
• Conducting Domestic Inquiries

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7
Behavioral Techniques

• Business English Mastery
• High Impact Presentation
• Art of Storytelling
• Emotional Intelligence at Work
• Think Creatively, Act Innovatively

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8
Quality, Productivity, Safety & Health

• Occupational Safety and Health (OSHA)
• Handling Chemical Hazards
• Forklift Handling
• 5S towards a Productive Workplace
• Lean Manufacturing

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